** Shipping Delays possible during the Holidays
Free Shipping withing the continental U.S. on orders of $85. Please allow extra days for shipping during the Holidays as most carriers usually experience delays.
Our Ready-to-ship orders generally ship from Goshen, IN within 3-4 business days (excluding postal holidays). All orders are shipped within US only via USPS Priority Mail and First Class Mail unless faster service is requested. We do not ship internationally.
* FREE SHIPPING ON RETAIL ORDERS OVER $85 TO CONTINENTAL U.S. ONLY.*
Please be sure to review and confirm your shipping address before checking out to prevent delays or misdeliveries. Though it is rare, if your package has been lost in transit due to a fault of the postal carrier, please contact us and we will try to contact the USPS and track your package. The Imagination Spot is not responsible for lost or stolen packages.
All our hand-printed items will always have minor differences in color and impression due to the process. If there is a noticeably smudged and damaged product, we will gladly send a replacement that correctly reflects your order. Please contact us with a photo of the problem and we will send you a replacement.
Due to their custom nature, orders that are personalized or created just for you are not eligible for returns unless there an issue due to our error. Likewise, for printable files which have already been downloaded, we are unable to issue a refund.